Privacy Policy

SpeakNow AI · Last updated: June 8, 2026

This Privacy Policy explains what information SpeakNow AI ("the App", "we", "us") collects, how it is used, and the choices you have. The App is operated by Zen Solutions. Contact: speaknowsol@gmail.com. See also our Terms of Service.

1. Information we collect

• Microphone audio. When you start a session, audio captured by your device microphone is streamed in real time to our speech provider (Soniox) to produce a transcription and, if enabled, a translation. Audio is processed in transit and is not retained by us. Soniox processes audio to return text and does not retain audio for model training under our agreement; see Soniox's privacy notice at soniox.com/privacy.
• Account information. When you create an account we store your email address, the sign-in method you used (email/password or Google), and (if you sign in with Google) your display name and profile photo URL provided by the identity provider. Authentication is handled by Firebase Authentication.
• Usage and billing data. We store the number of seconds of audio you have transcribed in the current month or trial, your subscription plan, an aggregate cost estimate, and per-session metadata (start time, duration, mode, language pair, app version). This is stored in Cloud Firestore under your account ID and is used to enforce plan limits and troubleshoot.
• Subscription and purchase data. Subscriptions and one-time in-app purchases (such as minute packs) are processed by Google Play Billing (Android) or Apple App Store (iOS). We use RevenueCat to verify entitlement state. We do not receive your full payment method; we receive only your subscription status and product identifier.
• Transcripts you create. Transcripts and translations are stored locally on your device in an on-device database. They are not uploaded to our servers.
• Diagnostics. If the app crashes, basic crash diagnostics (stack trace, device model, OS version) may be reported to Firebase Crashlytics to help us fix the bug. No transcript content is included.

2. How we use information

• To provide real-time transcription and translation.
• To authenticate you and keep you signed in across sessions.
• To enforce free-trial and subscription limits.
• To process subscriptions and verify entitlement.
• To diagnose crashes and improve reliability.
• To respond to support requests you send to us.

3. How we share information

We do not sell your personal information. We share data only with the service providers we need to run the App:

• Soniox — speech recognition and translation (privacy policy).
• Google Firebase — authentication, database, cloud functions, hosting, crash reporting (privacy policy).
• RevenueCat — subscription management (privacy policy).
• Google Play Billing / Apple App Store — payment processing.

We may also disclose information if required by law, to protect our rights, or to investigate fraud or security issues.

4. Data retention

• Account and usage data are retained while your account exists.
• Audio is not retained — it is streamed and discarded.
• If you delete your account from inside the App (Settings → Delete account), your account, usage data, and session history are deleted from our servers, and your local transcripts are wiped from the device.
• For fraud prevention, a minimal record of the free-trial minutes you have used — associated with your email address — is retained after account deletion, so the one-time free trial cannot be reset by deleting and re-creating an account. It contains no transcript content.

5. Your choices and rights

• Microphone permission. You can deny or revoke microphone access in your device settings at any time. Without it, transcription is disabled.
• Account deletion. Use Settings → Account → Delete account inside the App, or email us at speaknowsol@gmail.com.
• Subscription cancellation. Manage subscriptions through your Google Play or Apple App Store account.
• Access and correction. Email us to request a copy of your data or to correct it.
• Regional rights. Depending on where you live (EEA, UK, California, etc.) you may have additional rights including the right to object to or restrict processing. Email us to exercise them.

6. Children

SpeakNow AI is not directed to children under 13 (or the equivalent age in your jurisdiction). We do not knowingly collect data from children. If you believe a child has provided us data, contact us and we will delete it.

7. Security

We use industry-standard measures including TLS for data in transit, Firebase security rules to restrict database access to the owning user, and short-lived per-session API keys for the speech service so that a leaked key cannot be reused. No system is perfectly secure; we cannot guarantee absolute security.

8. International transfers

Our service providers (Soniox, Google, RevenueCat) operate from servers in the United States and other countries. By using the App you understand that your data may be processed in a country other than your own.

9. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top will reflect the most recent change. Material changes will be announced in the App.

10. Contact

Questions, requests, or complaints:
speaknowsol@gmail.com